Understanding operating system configurations
- Configure Control Panel options
·
Configure administrative tools, configure accessibility options,
configure power settings, configure File Explorer settings
- Configure desktop settings
·
Configure profiles, display settings, and shortcuts; configure and
customize Start Menu; configure Task Bar settings; configure toolbars;
configure notifications
- Configure native applications
and tools
·
Configure Microsoft Edge, configure Cortana, configure Hyper-V,
configure settings using MSCONFIG, configure processes and applications using
Task Manager, configure computer management
- Configure mobility settings
·
Configure Sync Center, Windows Mobility Center, and Remote Desktop
- Configure and use management
tools
· Configure MMC, configure the Windows PowerShell console and Windows PowerShell ISE
Installing and upgrading client systems
- Identify Windows operating
system editions
·
Identify hardware and compatibility requirements, determine
appropriate editions per device type
- Identify upgrade paths
·
Identify upgrade paths from previous Windows versions, identify
application compatibility
- Understand installation types
·
Perform a clean install, upgrade via Windows Update, migrate from
previous Windows versions, perform removable media installation, perform
network installation
- Understand operating system
architecture
· Understand kernel mode; understand user mode; understand memory, IRQs, drivers, CPUs, and UI; understand 32-bit versus 64-bit architecture
Managing applications
- Configure applications
·
Understand local versus network applications, configure desktop
applications, configure app startup options, configure Windows features,
configure Windows SmartScreen, configure application removal, configure Windows
Store apps
- Configure user account control
(UAC)
·
Understand standard user versus administrative user, understand
types of UAC prompts and levels
- Configure antivirus settings
·
Configure Windows Defender and the Malicious Software Removal tool
- Understand services
· Understand service start-up types, service accounts, and service dependencies
Managing files and folders
- Understand file systems
·
Understand FAT32, NTFS, and ReFS
- Understand file and print
sharing
·
Configure File System permissions, configure Share Permissions,
configure HomeGroup settings, configure print drivers, configure effective
permissions, create shares, create mapped drives
- Understand encryption
·
Understand BitLocker and Encrypting File Systems (EFS)
- Understand libraries
· Understand offline files, configure libraries, add multiple local locations to a library, add networked locations
Managing devices
- Connect devices
·
Connect, enable, and disable plug-and-play and Bluetooth devices;
connect and disconnect printers; install third-party software for devices;
install device drivers
- Understand storage
·
Understand disk types, security (encryption), storage device types
(eSATA, USB, IEEE 1394, iSCSI, InfiniBand), and storage drive types (basic,
primary, extended, logical, dynamic disk, VHDs); configure OneDrive use;
optimize drives
- Understand printing devices
·
Understand local printers, network printers, print queues,
print-to-file, and Internet printing
- Understand system devices
· Understand video, audio, and infrared input devices; understand Device Manager
Understanding operating system maintenance
- Understand backup and recovery
methods
·
Configure System Restore; configure a recovery drive; configure
recovery boot options, such as Last Known Good, and various Safe Mode options;
recover files from OneDrive
- Understand maintenance tools
·
Understand Disk Defragmenter, Disk Cleanup, Task Scheduler, and
System Information
- Configure updates
·
Configure Windows Update options; implement Insider Preview,
Current Branch, and Current Branch for Business scenarios; manage update
history; roll back updates
